If your question is not listed here with an answer then we’d recommend you open a Support Thread by registering with Denoizzed Support Forums. These FAQs are for Version 3.3 only!
You will need to download the purchased Template from Theme Forest. Once downloaded, please open this zipped folder within your desktop and inside the folder you will find various files and folders related to this template. The folder you want to locate is “Template Files”. Inside here, you’ll find our template zipped called “kingsize”. It is this zipped folder that you’re going to want to upload to the following directory within your installation of WordPress: …/wp-content/themes/ [kingsize goes here].
This can be done by using FTP as well as the option within Dashboard under “Appearance > Themes > Upload Theme”. If you’re attempting this via FTP, open the program of your choice, we’d recommend FileZilla. Navigate to the the “public_html” folder (this will vary by server) and find where you’ve installed your version of WordPress. Once you are inside here, locate the folder “wp-content” and inside that, “themes”. Once you’ve opened “themes”, upload the template files “kingsize”. If you’ve uploaded this as a zip, you will need to uncompress that zipped folder once its uploaded.
Now go to your WordPress Dashboard, navigate to “Appearance > Themes” and activate the installed “KingSize WordPress” template.
This is an important step, please do not overlook. Once you have installed the template and activated it, you will need to go to the menu option in your dashboard that reads “KingSize WP > General Settings” and click “SAVE” to apply the default settings. Once you’ve hit save, these defaults will apply to the website. At this time, you will need to go to “Appearance > Menus” and setup your menus.
For the benefit of our buyers, we’ve included an “Express Install.xml” file in the “HELP FILES” folder. This can be uploaded via “Tools > Import > WordPress”. Please note that our images are not included in the purchased template files. You will have to upload your own images as these will not be included in the Express Install. For more details in regards to the Express Installs, we’d recommend you read the documentation inside the “HELP FILES” folder called “Template Documentation”.
This error is only shown because you’ve incorrectly uploaded/installed the template. The template indeed includes a “style.css”, however, you’ve likely installed the entire zipped folder you’ve downloaded from Theme Forest and this is incorrect. Please only upload the zipped file called “kingsize” located in the “Template Files” folder. You can learn more about this by watching a helpful video provided by Theme Forest / Envato: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/
Step by step explanation to further assist:
Often we notice buyers will assign the homepage a “Static Page” via “Settings > Reading” because this is the ever-so-popular method of creating homepages commonly within most premium templates. The way our template was designed you do not have to assign a static page as your homepage unless you want something other than the slider to be the main landing page. So if you’ve assigned a static page, please go and unassign this. Our homepage design will show as a default when activating and using the template.
Make sure you’ve set the folder permissions as explained:
…/wp-content/uploads [set to 777]
…/wp-content/themes/kingsize/cache [set to 777]
…/wp-content/themes/kingsize/images/upload [set to 777]
Timthumb and WordPress need the permission to write these new image files. Without defining the proper permissions on your server to these folders, they then have no access to re-write these files. Some servers may require this being set to “755” instead.
If permissions are setup correctly, than we need to check and ensure you’ve not assigned a static page. Go to “Settings > Reading” and if the radio button beside “Static Page” is checked, uncheck this using the default options above. Static pages are not required for KingSize’s homepage to work.
Furthermore, should you be having problems with the slider stopping after the second image, it’s likely because you’ve incorrectly setup the “slider intervals”. If you go to “KingSize WP > General Settings” and look for the Slider Options, you’ll see there is a “HELP” icon beside it. Mouse over this and it explains a little about the use of this item. The slider intervals should be set in “MILLISECONDS” and NOT in seconds. So for example, if you want “5 seconds” between each image, you’d set the intervals for “5000” milliseconds instead of seconds.
We do not recommend you use “Portrait” style images. The slider works best with “Landscape” style images. On our demonstration, we are using 1400×900 pixels. It’s been said though from our buyers that 900×500 is also a great size. Try and keep the images to a maximum 1.5MB’s for best performance and remember, the more images you’ve used in the homepage slider, the longer it will take to load.
One of the more commonly asked question is, “What is the difference between a ‘Gallery’ and ‘Portfolio’ on KingSize WordPress?” There’s only three major differences.
The first being that “Galleries” are designed specifically to use images only, whereas Portfolios can be both Videos and Images.
Secondly, Galleries are single page items, whereas in your Portfolios, you can set how many items per page you want displayed with the use of pagination – these also lead from one main page to a secondary page containing more information about the Portfolio items, whereas a Gallery will only open the image and remains within one page.
Last, the Portfolios are designed to display “content”, so you can add your items and when clicked to open, you can include details pertaining to that specific portfolio item.
Galleries will have the use of 5 different types of Galleries, along with 4 different layouts. Portfolios are only one type of lightbox effect.
For more details on creating Galleries, we recommend you read the documentation as this contains detailed explanations and video tutorials complimenting the use of it.
Make sure you’ve set the folder permissions as explained:
…/wp-content/uploads [set to 777]
…/wp-content/themes/kingsize/cache [set to 777]
…/wp-content/themes/kingsize/images/upload [set to 777]
Timthumb and WordPress need the permission to write these new image files. Without defining the proper permissions on your server to these folders, they then have no access to re-write these files. Some servers may require this being set to “755” instead.
If you’ve taken all these steps and have not successfully been able to use your galleries, or images are still appearing with an “X” or nothing at all, than provide us with your FTP and WordPress Admin login credentials using our Support System so we can take a closer look at the issues your experiencing and get you all sorted out.
We’d recommend you use no larger than 1500×1500 pixels and 1.5MB’s for best performance.
This is because you’ve not followed the documentation for creating Galleries. You’ve “inserted the gallery” into your page rather than just uploading the images. Our galleries are designed to be dynamic. When you upload the images attached to your page, those will dynamically be generated in the frontend of the website when the page has been published. When you insert your galleries into the page, you’re then duplicating the Gallery you’ve created. So simply remove this inserted gallery and leave the attached images as is, when published/updated, these images will display accordingly. In short, DO NOT insert your galleries into the pages you’ve created.
Sometimes you’ll have reason to use the “Native WordPress Galleries” (ie., inserting the images you’ve uploaded into your post as a gallery) or to insert individual images that you’d like to have the “lightbox” effect with. It’s quite simple. When you’re inserting the single image or gallery, you want to select from the options before inserting, to “Link to Image” and not the “Linked to Attached Image” option. By selecting the option to “Link to Image” you’re telling the website to open that image within lightbox, rather than a new window/tab/page.
For example, if you’re wanting to remove the titles from a gallery such as “Fancybox” from showing when you open in lightbox, you would need to open up “fancybox.php” and locate line #65, you will see the following coding “$post_title = $attachment->post_title;“, simply remove this line of coding, save it and upload to overwrite the original fancybox.php file.
The same would apply to the other galleries. Open up the file associated with those galleries, ie., “prettyphoto.php”, “slideviewer.php” and others, look for the mentioned line of coding above. Although keep in mind, the line placement will vary from each file but the line of coding will be the same.
It’s quite simple really, and we’ll walk you through this step by step:
Sometimes our buyers will not want to use descriptions (which uses the “excerpts” from within Portfolio items you’ve created) and in doing so, this leaves a large space in between the items you’re creating within your Portfolios. This requires a few tweaks to the CSS to remove this spacing. First, open up your Dashboard, go to “KingSize WP > General Settings” and locate the “CSS Overrides” section. Insert the following CSS:
This is the default height, “400px”, you will need to modify this to suit your specific needs. So if you’re wanting the space smaller, try inserting “250px” instead of “400px” and save those changes. Refresh the page afterward and see if this is enough adjustment for your liking. If not, go back to the General Settings and again tweak the height till it’s what you desire.
Go to “Pages” and create a new page. When creating this page, locate “Page Attributes” and assign it the “Contact” page template.
Go to “Appearance > Widgets” and drag and drop the designed items/widgets into the sidebar labeled “Contact Page”.
To create a Blog page, it’s quite simple. Navigate to the “Pages” section of the WordPress Dashboard and create a new page. Title it “Blog”, or something of your choice. On the right-hand side of creating a new page, you’ll see an area called “Page Attributes” and inside it an option to select a template from a drop down menu. Find the one that reads “Blog Template”, select this and “Publish / Update” your page. Now all the posts you create will automatically be pulled to this newly created page called “Blog”.
When you’re creating a Page or Post, you will see in the right-hand column, where you would click “Update/Publish” there is an option that says “Visibility: Public” (default setting). You will notice just beside this, it says “Edit”. Clicking this will show you new options to set it to “Public”, “Password Protected” or “Private”. If you select “Password Protect” a text area will display for you to insert your secret password. Once you’ve entered the password, “Update/Publish” the page or post for this to take effect.
It’s important you understand that this is a default feature to WordPress and our template was simply designed to cater to it. These are only “Password Protected” pages and will not include the option for unique usernames. If you’re interested in achieving username/password protection, we’d advise you search WordPress.org for related plugins to help you achieve this.
At this time, we did not include this as an option (KingSize WP version 3.3 and below) within the General Settings setup. So you’ll have to perform these modifications manually. There are potentially two files you’ll need to locate and make changes to. These are “template_blog.php” and “loop.php”.
To remove the comments for “template_blog.php” from displaying, locate line #34 and remove this entirely.
To remove the dates for “template_blog.php” from displaying, locate line #33 and remove this entirely.
Repeat this process for the “loop.php”, line numbers may vary, but the it’s the same line of coding you’re looking for. Once you’ve made these modifications, simply upload the modified files to your server overwriting the originals. In our next release, these options will be controllable from within the General Settings but for now, it’s only done manually.
Go to “Appearance > Widgets” and you will find 3 Footer Widget ready sidebars. Drag and drop the designed widgets into these areas and modify them to suit your specific needs. If you wish to simply disable this footer area, you can go into your Theme Options and disable the footer.
Go to “Appearance > Menus” and here you’ll need to assign your main navigation and save it. If you have not used the Express Install.xml file, create your menu items using the options within this page. Once created, make sure you save the menu and have applied it to your navigation.
You’ll need to follow these simple steps:
Now go to each of the menu items and expand them by clicking on the arrow in the right of the menu item. Once expanded, you can now edit the subtitles / descriptions like shown within our demonstration.
Be sure to save your changes upon completion.
The process of unlinking the parent menu item as we have on the demonstration site is quite easy.
Follow these above 9 steps and you should be able to remove the clickable links on your navigation.
At this time, it is not a default option within our template without developments. If you require our assistance we can gladly help but it will include billable development time. If you want to attempt this yourself, it will require some knowledge of jQuery but can be completed by modifying the file “/js/custom.js”. In the release of version 4, this will be an included default option that can be assigned via the Theme Options page. We apologize for any inconveniences this may pose at this time.
The way our template was designed, it uses a “fixed” navigation. If you’ve added to many items within the navigation, on smaller screen resolutions, this will fall beneath the browser window, in turn, not showing all the items within your navigation. The only solution to this, without modifications to the core template files, is to limit the number of items you’ve inserted into your navigation and make use of “sublevel” menu items instead. Furthermore, some of our buyers have vary large (height-wise) logos, the other options is to limit the size of your logos, permitting more space within the navigation for your use of the menu items.
These areas are both images and we’ve provided you the necessary PSD’s to complete these modifications. Once you’ve made your modifications, upload these new changes to overwrite the original images inside the “images” folder and reload your website. Please note, if you’re using caching plugins, you may have to clear your cache and disable the plugin momentarily for those changes to take place.
Currently (in version 3.3) there is no option to add a favicon, however, it’s not difficult at all. Simply log into your WordPress Dashboard, locate “KingSize WP > General Settings” and inside here find “
Include Code”. It’s here you will want to insert your Favicon coding. It’s really simple and you can learn all about it by visiting “W3C How to Add a Favicon to your Website“. Here you’ll find a line of coding, ie.:link rel=”icon” type=”image/png” href=”http://example.com/myicon.png”
Make sure you wrap this in “<" and ">” before saving. Change the URL to the location of your favicon and save the changes in your General Settings. That’s it. If you need a spot to upload your favicon, navigate to the “Media” section of your Dashboard and upload the favicon to your WordPress installation. Copy the link of the image you uploaded, head back to the General Settings and update that URL to reflect the image URL you’ve uploaded.
Logos can be uploaded via “KingSize WP > General Settings” using either a link or attached media. Our recommended sizes are 180×200 pixels.
This requires some experience working around PHP and more specifically Timthumb. If you’re uncomfortable performing these modifications we would not recommend it. However, you can checkout the official Timthumb website to learn how to make these modifications: http://www.binarymoon.co.uk/2010/08/timthumb-part-4-moving-crop-location/ – we do not provide support for this. If you require our assistance with these modifications it would be considered billable development time.
Our template was best designed for “Landscape” photos and when using Timthumb, it will crop the Portrait images in the middle. If you want to make modifications to the cropping position, we have mentioned above how to modify the cropping position. We apologize for the inconveniences this may pose.
Our template uses what is called “Cufon” to generate non-standard based web fonts. By default, Cufon does not support the use of special characters and in knowing this, we have created an additional folder inside the downloaded zip you’ve received from Theme Forest called “Cufon Font Languages”. Open this folder up and find the language that you use and overwrite the existing files within the template with those fold inside that folder. There are details provided in the folder for completing this task.
You will want to open “/js/custom.js” and remove lines #3 to #11. Then open “style.css” and add in yours.
This requires you being somewhat comfortable with both the use of Cufon and PHP. You will need to generate a new Cufon font, and from here you will want to upload that to the “/js/” folder, alike to the original fonts found within it. From here, you will need to update the files “/js/custom.js” and “functions.php” to reflect the new file name for the newly generated font you’re wanting to use.
When creating your page/post and have inserted your image, you will want to be sure to select “Link to Image” instead of the default which is pre-selected, “Link to Attached Image”. When you “Link to Image” it will inform the browser when clicked to have that image open in lightbox rather than a new page.
Please understand that our template was not designed for the purpose of Ecommerce and in saying that, please note we do not provide support for Ecommerce usage, at least not free of charge. It is possible to use our template for the purpose of selling goods. We’ve seen it done by many, and ourselves have setup a couple installations using these two recommended carts, “Cart66” and “wp-eStore“. Please remember we have not designed our template to directly work with these and you may run into issues, but for the most part, we’ve found these two suggested carts to work best with our template.
We cannot stress how important it is for you to *BACKUP YOUR WEBSITE* prior to updating your version of the template or WordPress. In doing so, we want you to be aware that we are not to be held responsible for any issues you encounter or lost material. Perform these tasks only after you’ve made a database and directory backup.
So how do you update your version of KingSize? Just download the latest version of the template from Theme Forest. Then upload that folder in the same manner as before to overwrite the original folder already there within the “themes” directory. Updates will require being completed via FTP. Once you’ve uploaded the updated template folder, you will not loose your Theme Options previously setup, nor your pages/posts and etc., so long as you’re overwriting the folder, you will not loose the images you have previously uploaded that are now saved within the Cache and Uploads folders.
Log into your Theme Forest account that you purchased KingSize WordPress with. Navigate to the “Downloads” section of your account and locate “KingSize WordPress”. Simply download the template again and whatever version is available at that current time will be what’s downloaded to your desktop. To check the current version, you can open the kingsize template folder and look at the style.css and it’s here you’ll see at the top the current version being mentioned.
Yes, updates are free for those whom have purchased them from Theme Forest.